
Autoprotection Warranty Plan Term and Servicing Requirements The conditions of the Contract commence on the Delivery Date and the benefits commence on the later to occur of either the Delivery Date, the expiry of the full Manufacturer’s Warranty or Dealer’s Statutory Warranty provided with the Vehicle and, subject to your compliance with the conditions contained in this booklet, will continue until the expiry date or expiry kilometres shown on the Customer Contract Page in this booklet.
To avoid any misunderstanding, please read this carefully. Two important conditions of the Autoprotection Warranty Plan are:–
- You will enjoy the benefits of the Suttons Autoprotection Warranty Plan if the Vehicle
is serviced by SUTTONS, during both the Manufacturer's Warranty (in accordance with
the manufacturer’s requirements) and the Suttons Autoprotection Warranty Plan until
both periods expire. After the expiry of the Manufacturer’s Warranty period and upon
commencement of the Suttons Autoprotection Warranty Plan, you can enjoy the Suttons six
month or 10,000 km (whichever occurs first) Fixed Price Service Plan. It is the responsibility
of the Customer to ensure these services are performed and that the service details are
recorded correctly on your Autoprotection Warranty Plan documents. Failure to do so will
void the Autoprotection Warranty Plan without further notice. It is the responsibility of the
Customer to check coolant and oil levels on a regular basis. Suttons will not be responsible
for failure due to lack of appropriate oil or coolant.
- Your Vehicle MUST be returned to a Suttons service centre for servicing during the Term of the Contract (as defined on the Customer Contract Page). Other servicing will not be approved or recognised.
In simple terms, Suttons will repair or replace covered components, to the limits of the Autoprotection Warranty Plan, if you have the vehicle serviced ONLY by us.
After the expiry of any Manufacturer’s Warranty period we will agree to service your Vehicle under the Suttons six-monthly/10,000 km Fixed Price Service Plan at the price quoted on the Customer Contract Page. The Suttons six-monthly/10,000 km Fixed Price Service Plan includes:
• Oil change with quality brand motor oil |
• Inspect complete exhaust system • Check front and rear brake material and rotors for excessive wear • Check operation of hand brake • Test engine management system (if applicable) • Check condition of air filter • Check operation of all lights • Check operation of all instruments • Test wipers and inspect wiper blades • Check air conditioning operation (where fitted) • Check steering and all suspension components • Complete visual inspection of under carriage • Conduct road test |
Total price including parts, oil & labour is shown on your Customer Contract Page.
Servicing is necessary to maintain your Vehicle in good condition. You will be advised of any defect found. Any items covered by the Autoprotection Warranty Plan will be repaired at a mutually convenient time in accordance with the terms of the Plan.
In the event any additional work is required, we will refer any other required repairs or defects outside of this Autoprotection Warranty Plan, to you for your approval, prior to any work being commenced. Please note that whilst the Suttons Fixed Price Service Plan is intended to cover part of your Vehicle’s regular servicing needs during its lifetime, it is NOT a substitute for the full Manufacturer’s service requirements for your Vehicle.
In order to meet the Manufacturer’s service requirements your Vehicle will require additional periodical maintenance on specific items from time to time. These will be at additional cost to you. For example, automatic transmission servicing, timing belt replacement, spark plugs, brake fluid or engine coolant replacement will be required at the Manufacturer’s recommended intervals.
Our Autoprotection Warranty Plan is not an insurance policy. It is a contract between You and Suttons, designed to ensure that your Vehicle is maintained to a standard that will help protect You from costly repairs to defective parts.


