Australia wide assistance program with over 1200 service providers in our network, on call 24 hours a day 7 days a week delivering peace of mind motoring with quality road rescue services.
- Nation free toll number… 1800 817 877
- With our reliable nationwide network NRA provides a high standard of fast, professional service. All service providers communicate via radio, satellite navigation or mobile phone, ensuring NRA’s ability to monitor progress of individual callouts, and log successful completion of each job.
- Emergency assistance phone numbers call direct to NRA’s central control room, not to an answering service.
The member in distress is speaking direct to the controller who will dispatch the rescue vehicle.
- NRA’s mapping program covers the whole of Australia, the individual member and closest service provider locations are quickly established. Generally, service is provided within 30 minutes to calls from metropolitan areas and major regional centres. Customers will be advised of any delays due to distance or prevailing conditions
24 Hour Roadside Assistance Australia Wide
Note
- Valid while you meet the conditions of your Autoprotection Plan.
- Not Transferable
If you need roadside assistance simply phone 1800 817 877
Roadside Response
- If you lock your keys in your vehicle we will come out and unlock your vehicle.#
- If you run out of petrol we will bring some out for you.*
- If you get a flat tyre we will come out and fit your spare.
- If your battery is flat we will come out and jump start your car.
# First $55.00 of vehicle access fee covered
* Minimum 5 litres of unleaded petrol at owner’s cost, LPG/Diesel vehicles transported to fuel supply.
Towing Breakdown
- If you break down, or your vehicle is unable to be safely driven, we will transport you back to the dealership where you bought your car within a 50km limit. Otherwise it will be taken to the nearest authorised service centre.
Exclusions
- Vehicle used for hire or reward.
- Bogged vehicle which require specialist equipment for removal or are not within easy reach of a public thoroughfare.
- Vehicles located of public roads (other than private residence).
- Vehicles that have been involved in an accident or collision.
- Heavy vehicles over 205 tonnes gross.
Limit of Cover
- Towing fee is free up to 50km, towing in excess of 50km will be charged at prevailing rates.
- An excess may apply to areas that are more than 50km from nearest provider.
Printed in reverse and in white lettering so when affixed to the inside of the windscreen it can be read from the outside through any tinting! Great for people who lock their keys in
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Service Network
Australia Wide Assist’s roadside assistance programs have comprehensive nationwide coverage with a network of professional service providers. To ensure customer satisfaction and quality service, the network is constantly being reviewed, upgraded and added to.
Our operators are equipped with a state of the art mapping system which manages the service provider network. When a call for assistance is received, the system enables the operator to locate and contact the nearest available service provider, despatch assistance and give an estimated time of arrival to the driver in need within minutes.
With over 1200 service providers in our network, on call 24 hours a day 7 days a week an Australia Wide Assist roadside assistance program can then deliver the peace of mind, quality service and value for money you require.